Privacy Notice

GlamFlow Inc. ("GlamFlow", "we", "us", or "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you use our clinic management platform and related services.

By using GlamFlow, you consent to the practices described in this Privacy Notice.

We collect the following types of information:

Account Information: Name, email address, phone number, and company details provided during registration.

Usage Data: Information about how you interact with the Service, including log data, IP addresses, browser type, and pages visited.

Client Data: Information you input about your clients, including contact details, appointment history, and billing records. This data is stored on your behalf.

Payment Information: Billing address and payment method details processed securely through our payment processors.

Communications: Records of your communications with our support team.

We use the information we collect to:

(a) Provide, operate, and improve the Service; (b) Process transactions and send related information; (c) Send administrative messages, updates, and promotional communications (where permitted); (d) Respond to your comments and questions; (e) Monitor and analyze usage trends; (f) Comply with legal obligations; (g) Protect the rights and safety of GlamFlow, our users, and the public.

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data hosting, and analytics.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

Legal Requirements: When required by law or in response to valid legal processes.

With Your Consent: In any other circumstances with your explicit consent.

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Notice, unless a longer retention period is required by law.

Upon account termination, we will delete or anonymize your personal information within 90 days, except where retention is required by law or legitimate business purposes.

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal information; object to or restrict our processing; data portability; and withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected].

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie settings through your browser, though disabling cookies may affect some functionality.

Your information may be transferred to and processed in countries other than your own. We take appropriate steps to ensure that transfers comply with applicable data protection laws.

The Service is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

We may update this Privacy Notice from time to time. We will notify you of significant changes by posting the new notice and updating the "Last Updated" date. Continued use of the Service after changes constitutes your acceptance.

If you have questions or concerns about this Privacy Notice, please contact our Privacy Team at [email protected] or write to us at: GlamFlow Inc., Vancouver, British Columbia, Canada.