Points History
Route:
/customer/billing/pointHistory
Entry: Customer > Billing > Points History
Roles: Staff, Admin
Purpose
Review loyalty point history and access related adjustment actions.
Common actions
- Review point history
- Verify change reasons
Notes
- Point adjustment policies should be reviewed manually instead of relying on auto-generated copy.

Related rules
- For questions about amounts, refunds, points, package redemption, permissions, or audit history, continue with Rules & FAQ.