Customer Appointments

Route: /customer/appointment

Entry: Customer > Appointments

Roles: Staff, Admin

Purpose

Review a customer’s appointment history and continue follow-up actions.

Common actions

• Review appointment history
• Confirm appointment status
• Open booking handling

Notes

• Prepare a demo customer with historical appointments before capturing screenshots.

Related rules

• For questions about amounts, refunds, points, package redemption, permissions, or audit history, continue with Rules & FAQ.