Forgot Password

Route: /forgot-password

Entry: Login > Forgot Password

Roles: Staff, Admin

Purpose

Request a password reset email for an existing account.

Common actions

• Enter an email address
• Submit the reset request
• Review the email instructions

Notes

• If the email exists, the system sends reset instructions.
• The page copy should not confirm whether an account exists.

Related rules

• For questions about amounts, refunds, points, package redemption, permissions, or audit history, continue with Rules & FAQ.